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NCT06304831

Use of Facility Ratings to Improve Satisfaction With Heath Care for Children

Completed NA Last updated 13 January 2025
What this trial tests

NA trial testing Quality ratings of health care providers for children in Quality of Health Care in 559 participants. Completed in 23 October 2024.

Timeline
11 March 2024
Primary endpoint
23 October 2024
23 October 2024

Quick facts

Lead sponsorSwiss Tropical & Public Health Institute
PhaseNA
StatusCompleted
Study typeINTERVENTIONAL
Allocationrandomized
Designsingle group
Maskingnone
Primary purposeother
Enrollment559
Start date11 March 2024
Primary completion23 October 2024
Estimated completion23 October 2024
Sites1 location across Laos

Drugs / interventions tested

Conditions studied

Sponsor

Swiss Tropical & Public Health Institute

Who can join

18 and older, female only, with Quality of Health Care. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

Despite increasing options for public and private health care providers in Laos, choosing a high-quality health provider or a facility is difficult because timely and reliable information about providers is not readily available. People rely on social networks or previous experiences to select providers. However, in Laos, only 28% describe their recent visit to a health care provider as high-quality suggesting that while there are increasing options for care, people may need support to find providers that meet their quality needs. Rapid adoption of mobile phones in Laos, particularly in urban areas, offer opportunities to enhance people's access to timely quality information about health care providers. The study team will use mobile phones to collect and disseminate quality information about providers - known to be valued by Laotians - to improve their access to quality care as well as their overall satisfaction with care.

Publications & conference data

1 peer-reviewed publication reference this trial (live from Europe PMC):

  1. Informing Facility Selection Through a Web-Based User Ratings System: Protocol for a Randomized Controlled Trial Among Mothers in Urban Lao People's Democratic Republic.
    Aryal A, Clarke-Deelder E, Sayasone S, Fink G. · · 2025 · PMID 40907019 · DOI 10.2196/66085

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