Last reviewed · How we verify

NCT06163222

Behavioural Interventions to Improve Equity in Outpatient Access

Completed NA Last updated 9 April 2025
What this trial tests

NA trial testing Additional message with behavioural science-informed content and associated web pages in Behavioural Science Interventions to Improve Health Equity in 13,389 participants. Completed in 20 November 2024.

Timeline
8 January 2024
Primary endpoint
20 November 2024
20 November 2024

Quick facts

Lead sponsorImperial College London
PhaseNA
StatusCompleted
Study typeINTERVENTIONAL
Allocationnon randomized
Designparallel
Maskingsingle
Primary purposehealth services research
Enrollment13,389
Start date8 January 2024
Primary completion20 November 2024
Estimated completion20 November 2024
Sites1 location across United Kingdom

Drugs / interventions tested

Conditions studied

Sponsor

Imperial College London

Who can join

18 and older, any sex, with Behavioural Science Interventions to Improve Health Equity. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

The goal of this clinical trial is to improve health equity within outpatient service access. This is through design and behavioural science-informed interventions that aim to improve rates of first outpatient appointment attendance. Health equity refers to the avoidable and unfair differences in health access, outcomes and experience between groups or populations. Outpatient services are those appointments where advice from a specialised medical professional is provided to a patient in a clinic setting. This clinical trial aims to test different ways of supporting people to attend their first outpatient appointments at five clinical specialties (ophthalmology, gastroenterology, colorectal surgery, cardiology and plastic surgery) at Imperial College Healthcare NHS Trust (ICHT). It is specifically focused on improving attendance for people who are most likely to miss their appointment based on ICHT data, which includes people from minority ethnic backgrounds and people living in the most deprived postcodes. The main question this clinical trial aims to answer is: • Do behavioural science-informed message interventions improve rates of first outpatient appointment attendance in patients facing inequity of access based on ethnicity and deprivation? The secondary questions this clinical trial aims to answer include: * Do behavioural science-informed message interventions improve rates of first outpatient appointment attendance across all patient groups? * Do behavioural science-informed message interventions increase the number of patients who "self-cancel" their appointment if they need to? * In which patient groups did the message interventions have most impact, e.g., a certain age range? * Which factors were associated with improved outpatient attendance rates specifically in participants from minority ethnic groups or living in area with highest level of deprivation? * What was the overall outcome of all first outpatient appointments included in the clinical trial? * What was the overall successful message delivery rate for the messages sent as part of the study? Were there particular participant groups that were more likely to have an undelivered message? * What was the overall outcome of appointment attendance for people who received a text message intervention compared with receiving a text message and/or email intervention? * How well did participants engage with the message interventions e.g. did they click the link provided in the message?

Publications & conference data

No peer-reviewed publications indexed yet for this trial. Completed trials usually publish results within 12-18 months.

Verify or expand the search:

Other Imperial College London trials

Trials by the same sponsor.

Verify against primary sources

Data sources for this page

Drug Landscape aggregates and links these public records for informational use only. Always verify against the primary source before clinical or regulatory decisions. Canonical URL: https://druglandscape.com/trial/NCT06163222.

Primary sources · FDA · ClinicalTrials.gov · EMA · SEC EDGAR · ChEMBL · Wikidata · full sourcing