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NCT05821608

Heads up Messages to Increase Call Pick-up Rates

Status unknown NA Last updated 24 April 2023
What this trial tests

NA trial testing Message variation 1 in Various: Health Insurance Members That Could Benefit From Being Connected to a Specialist, e.g., Orthopedic Doctor to Treat Back Pain in 2,000 participants. Status unknown.

Timeline
1 May 2023
Primary endpoint
30 June 2023
15 July 2023

Quick facts

Lead sponsorCarnegie Mellon University
PhaseNA
StatusStatus unknown
Study typeINTERVENTIONAL
Allocationrandomized
Designparallel
Maskingsingle
Primary purposehealth services research
Enrollment2,000
Start date1 May 2023
Primary completion30 June 2023
Estimated completion15 July 2023

Drugs / interventions tested

Conditions studied

Sponsor

Carnegie Mellon University

Who can join

18 and older, any sex, with Various: Health Insurance Members That Could Benefit From Being Connected to a Specialist, e.g., Orthopedic Doctor to Treat Back Pain. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

The study aims to investigate whether notifying health insurance members about an upcoming call can increase their pick-up rates. The study will randomize participants into three groups: control group (no message), treatment group 1 (message variation 1), and treatment group 2 (message variation 2). The primary outcome of interest is the call pick-up rate, and the study will also examine the message opt-out rates for the two different messages.

Publications & conference data

No peer-reviewed publications indexed yet for this trial.

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Other Carnegie Mellon University trials

Trials by the same sponsor.

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Drug Landscape aggregates and links these public records for informational use only. Always verify against the primary source before clinical or regulatory decisions. Canonical URL: https://druglandscape.com/trial/NCT05821608.

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