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NCT04707599

Telephone Reminder to Increase Appointment Rates

Completed NA Last updated 27 November 2023
What this trial tests

NA trial testing Reminder plus (telephone call from therapist) in Reminder Systems in 147 participants. Completed in 31 December 2016.

Timeline
1 April 2015
Primary endpoint
31 December 2016
31 December 2016

Quick facts

Lead sponsorSorlandet Hospital HF
PhaseNA
StatusCompleted
Study typeINTERVENTIONAL
Allocationnon randomized
Designsequential
Maskingsingle
Primary purposehealth services research
Enrollment147
Start date1 April 2015
Primary completion31 December 2016
Estimated completion31 December 2016
Sites2 locations across Norway

Drugs / interventions tested

Conditions studied

Sponsor

Sorlandet Hospital HF

Who can join

Adults 18 to 85, any sex, with Reminder Systems or Substance-Related Disorders. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

Missed appointments to outpatient substance use treatment are common and costly and can have a negative effect on the health of patients. In this quasi-experimental study, the investigators used an on-off design to examine whether a reminder "plus" intervention (telephone call from therapist before first appointment) would increase attendance and improve cancellation and rebooking practices. Secondary outcomes included satisfaction with treatment and intention to complete the treatment program.

Publications & conference data

1 peer-reviewed publication reference this trial (live from Europe PMC):

  1. Effects of a brief pre-admission telephone reminder on no-show and dropout rates in substance use disorder treatment: a quasi-experimental study.
    Gallefoss LJ, Gabrielsen KB, Haugland SH, Clausen T, et al · · 2022 · cited 4× · PMID 35999633 · DOI 10.1186/s13011-022-00489-9

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Other Sorlandet Hospital HF trials

Trials by the same sponsor.

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