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NCT03608787: SSTOP

Stop-Service to Obviously-Impaired Patrons

Completed NA Last updated 17 November 2020
What this trial tests

NA trial testing S-STOP in Intoxication Alcohol in 319 participants. Completed in 31 August 2019.

Timeline
1 September 2017
Primary endpoint
30 April 2019
31 August 2019

Quick facts

Lead sponsorRRF Field Services LLC
PhaseNA
StatusCompleted
Study typeINTERVENTIONAL
Allocationrandomized
Designcrossover
Maskingsingle
Primary purposeprevention
Enrollment319
Start date1 September 2017
Primary completion30 April 2019
Estimated completion31 August 2019
Sites1 location across United States

Drugs / interventions tested

Conditions studied

Sponsor

RRF Field Services LLC

Who can join

18 and older, any sex, with Intoxication Alcohol. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

The Responsible Retailing Forum ("RRF") seeks to develop a new intervention, Stop Service to Obviously- Impaired Patrons ("S-STOP"), to reduce the incidence and harm associated with overservice of alcohol. Modeled after RRF's effective program to reduce alcohol sales to minors using Mystery Shopper feedback on staff ID-checking conduct, SSTOP would (1) conduct "Pseudo-Intoxicated" Mystery Shop" ("P-I/MS") inspections of serving establishments, employing actors who seek to purchase an alcohol beverage while showing obvious signs of intoxication, (2) provide licensees with confidential feedback on actual staff conduct and a video link to view the behavior of the P-I/MS that visited their establishments, (3) provide staff with brief online training in the recognition and skillful refusal of service to intoxicated patrons, and (4) provide communities with a measure of the prevalence of overservice. The proposed study will: (1) determine the effectiveness of S-STOP in improving recognition and refusal to serve an obviously- impaired customer. To do this, we will implement S-STOP in 10 pairs of demographically matched college and university communities, employing a cross-over design. After a 3-month baseline, we will implement S- STOP in one community in each pair (Cohort 1), while the second community serves as a control (Cohort 2). After 6 months, we will end S-STOP in Cohort 1 communities but continue inspections to measure the effects of decay; and we will begin S-STOP in Cohort 2. (2) examine how licensees utilize the S-STOP program and the extent to which utilization moderates the effectiveness of the program. To do this, we will measure the number and percentage of managers who visit the S-STOP website and register their staff for training, measure the number of staff that complete the training, and conduct analyses to investigate the dose-response relationship between utilization of the S-STOP program and likelihood of overservice. (3) investigate why some owner/managers did not participate in S-STOP. To achieve this, we will interview 20 owner-managers who did not access the S-STOP website.

Publications & conference data

1 peer-reviewed publication reference this trial (live from Europe PMC):

  1. A Group Randomized Trial of the Stop Service to Obviously-Impaired Patrons (S-STOP) Program to Prevent Overservice in Bars and Restaurants in College Communities.
    Grube JW, Krevor BS, DeJong W. · · 2021 · cited 3× · PMID 33960263 · DOI 10.1080/10826084.2021.1914107

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