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NCT02572115: Akutknappen

Differentiated Access to Out-of-hours Primary Care Through Emergency Access

Completed NA Last updated 22 December 2017
What this trial tests

NA trial testing Akutknappen - used in After-hours Care in 7,385 participants. Completed in 1 December 2017.

Timeline
4 September 2017
Primary endpoint
1 December 2017
1 December 2017

Quick facts

Lead sponsorUniversity of Aarhus
PhaseNA
StatusCompleted
Study typeINTERVENTIONAL
Allocationrandomized
Designparallel
Maskingsingle
Primary purposehealth services research
Enrollment7,385
Start date4 September 2017
Primary completion1 December 2017
Estimated completion1 December 2017
Sites1 location across Denmark

Drugs / interventions tested

Conditions studied

Sponsor

University of Aarhus

Who can join

Eligibility, any sex, with After-hours Care. Patients with the condition only — healthy volunteers not accepted.

Sponsor's own description

The purpose of this randomized controlled trial is to test the use of an emergency button that allows patients to jump the telephone waiting line at the out-of-hours primary care in two regions in Denmark if they perceive their illness as acute and severe.

Publications & conference data

4 peer-reviewed publications reference this trial (live from Europe PMC):

  1. Development and evaluation of an "emergency access button" in Danish out-of-hours primary care: a study protocol of a randomized controlled trial.
    Ebert JF, Huibers L, Lippert FK, Christensen B, et al · · 2017 · cited 14× · PMID 28566087 · DOI 10.1186/s12913-017-2308-y
  2. Giving callers the option to bypass the telephone waiting line in out-of-hours services: a comparative intervention study.
    Ebert JF, Huibers L, Christensen B, Lippert FK, et al · · 2019 · cited 12× · PMID 30712448 · DOI 10.1080/02813432.2019.1569427
  3. Do callers to out-of-hours care misuse an option to jump the phone queue?
    Ebert JF, Huibers L, Christensen B, Lippert FK, et al · · 2019 · cited 5× · PMID 31070507 · DOI 10.1080/02813432.2019.1608067
  4. Does an emergency access button increase the patients' satisfaction and feeling of safety with the out-of-hours health services? A randomised controlled trial in Denmark.
    Ebert JF, Huibers L, Christensen B, Collatz Christensen H, et al · · 2020 · cited 3× · PMID 32998912 · DOI 10.1136/bmjopen-2019-030267

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Other University of Aarhus trials

Trials by the same sponsor.

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Data sources for this page

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